Online web site builder, website software, homepage creator, personal ecommerce.

What is a FAQ Page?

The FAQ page type allows you to easily add a list of organized questions and answers. All questions are links that go to their answers below. This format also allows you to group questions under separate headings.

Recommended Uses

Provides a good way of displaying commonly asked questions and answers.
Eliminates repeated questions about your company or product.

Screenshot

Overview

Adding a FAQ Page
Editing Your Page
Adding a Question
Adding a Heading
Editing and Deleting Questions & Headings
Layout Options
Changing the Order of Questions
Editing Your Title Tag, Meta Tag and Header Info

1. Adding a FAQ Page

Under the 'Edit Site' tab, click 'Add Page'.
Click 'FAQ'.

Name your new page. This name is what will be shown in your navigation menu.
Enter a 'Page URL'. This creates the individual webpage address for that page. TIP: Use keywords or words that reflect the content that will be on that page.

By default, the 'Check to show this page in your navigation menu' box is checked. If you do not want the page to show in your menu, uncheck the box.

Click 'Add Page'.

You'll then be on the editing page.

2. Editing Your Page

Any time you want to make changes to your page:

Click the 'Edit Site' tab.
Click 'Edit' beside the page you want to edit.

Or, if viewing the page you want to edit, click 'Edit Page' on the toolbar.

You'll then be on the 'Header & Footer' section of the editing page.

Text that you put in the Title and Subtitle fields will be displayed at the top of your page, with the Title text also being automatically used as your Title Tag. For more information about Tags, please read Page Title, Meta & Head Tags.

The Header and Footer appear above and below your questions & answers once they're added. To edit the header and footer, add and make changes to text using the text editor and click 'Save Changes' when finished.

3. Adding a Question

Within the editing page, click 'Add Question' on the left.
Add your question, date, and answer then click 'Add Question'.

4. Adding a Heading

Headings allow you to group your questions and answers into categories.

Within the editing page, click 'Add Heading' on the left.
Enter the name of your heading and click 'Save'.

5. Editing and Deleting Questions & Headings

Within the editing page, click 'Edit Questions' on the left.
To the right of your Question or Heading, click 'Edit' to modify or the red 'X' to delete it. If you edit a Question or Heading, make sure to save. If you delete a Question or Heading, confirm or cancel on the following page.

6. Layout Options

You have several options for how your questions and answers will be displayed. To adjust them, on the editing page, click 'Options'.

Choose from:

Fixed List - Questions & Answers are listed in order down the page.

Expandable List - Questions are listed and, when clicked, expand to show the answer.

Linked List - Questions are listed at the top and link to the full question and answer further down the page.

You can also select whether to show the date of your FAQ and whether your list is aligned to the left or centered on the page.

7. Changing the Order of Questions & Headings

As you rarely add your questions and headings in the order you want them to display on the page, you can sort them to show how you like.

Within the editing page, click 'Edit Questions' on the left.
Click and drag your Questions & Headings up or down to where you'd like them. Click 'Save' when finished .

8. Editing Your Title Tag, Meta Tag and Header Info

To help with search engine ranking you can customize your title, description, and keyword tags for individual pages. Advanced users can also place code between the <head> tags. This feature is available through the editing page under 'Internet Marketing'. To learn more, please read Page Title, Meta & Head Tags.

Alternatively, you can apply the same description and keyword tags site-wide, which is great if you don't yet have time to do them for individual pages. To learn how, please read Marketing Your Site: Meta Keywords and Meta Description.